Mostly SAP related…
johanvz
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Homepage: http://johanvanzijl.com
Posts by johanvz
15 Years of SMS and SAP CRM still does not support it
October 19, 2009 - 11:25 pm
Tags: Cellphones, IC WebClient, SAP CRM, SMS
Posted in Interaction Centre, SAP CRM | 1 comment
This marks the 15th year of Democracy and Commercial Mobile Phone Networks in South Africa. It seems that SAP has been oblivious to the development of the mobile phone and the proliferation of the humble SMS as a means of communication with customers.
SAP CRM has been around for about 10 years now, and is marketed [...]
Vendors in the Sales Document
August 10, 2009 - 8:30 am
Posted in ABAP Code, Middleware, SAP CRM, Sales Documents | 1 comment
I recently had a requirement were a vendor had to be replicated as partner function from a CRM Sales Order to an SD Sales Order.
At first I thought there wasn’t going to be any problem as it seems this is fully supported by customizing. The mapping between partner functions in ERP and CRM can be [...]
The Stapler Interface
June 15, 2009 - 11:28 pm
Tags: Conversion
Posted in General, SAP | 2 comments
Despite the multitude of options available for loading data into SAP, it seems the stapler still remains popular…
SAP IT Service Management 7.0
May 26, 2009 - 6:18 am
Tags: IT Service Management, ITIL, Pink Elephant
Posted in SAP CRM | No comments
SAP CRM 7.0 includes the first official release of IT Service Management delivered by SAP.
In the past ITIL compliance has always been a stumbling block in convincing companies that SAP CRM is an excellent platform on which to implement IT Service Management.
It is great news that Pink Elephant has now certified SAP CRM in 8 [...]
Useful notes for Variant Configuration
May 22, 2009 - 10:13 am
Tags: IPC, Variant Configuration
Posted in General | No comments
This an extremely poorly documented area in SAP CRM, here are some useful notes:
Note 847643 – Composite SAP Note: Configuration in CRM
Note 741586 – Working with a knowledge base
Note 659608 – Replication of configurable materials
Note 161660 – Product configuration on Mobile Sales client
